At Alizamart.shop, your satisfaction is our priority. If you're not completely happy with your purchase, you may return eligible items within 45 days of the delivery date for a full refund or exchange.
Return Conditions:
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Items must be unused, in their original packaging, and in resellable condition.
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Proof of purchase (order number or receipt) is required.
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Non-Returnable Items:
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Final sale or clearance items
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Used or damaged products
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Gift cards or digital items
How to Initiate a Return:
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Contact our support team at support@alizamart.shop with your order number.
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We will provide return instructions and a return address.
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Once received and inspected, we’ll process your refund within 5–7 business days.
If you have any questions, don’t hesitate to reach out. We’re here to help!